Emergency Medical Dispatcher

An Emergency Medical Dispatcher is a professional telecommunicator, tasked with the gathering of information related to medical emergencies, the provision of assistance and instructions by voice, prior to the arrival of emergency medical services (EMS), and the dispatching and support of EMS resources responding to an emergency call. Perform crisis communication, emergency medical, fire and police dispatch services. Ask scripted, vital questions and pre-arrival instructions for emergency medical, fire and police calls. The Emergency Medical Dispatcher (EMD) has been recognized as an essential component of effective EMS systems. Proper and timely training as well as a sound Medical Protocol are what help EMDs deliver quality care to the public with emergency medical needs.